PingCall Experts share Tips on using Voice Biometrics for Fraud Awareness

The voice biometrics market is expected to grow at 15-20% over the next decade. While user identification on the internet relied upon QR, magnetic cards, keys, and passwords, sales call companies wanted a similar pattern. The need for voice biometrics became almost unavoidable when reports from big credit card companies revealed the vast number of customers getting duped due to fake calls.

How Voice Biometric helps in Online Fraud Prevention

Passwords were the first set of security measures used in the history of the internet. Online Fraud Prevention The overall strength of the system made sure that the innovation stands true despite the changing face of innovation. Voice biometrics are like passwords meant to secure sales call customers from getting duped by fake or third-party issues. PingCall is a lead generation company that curated 100% authentic leads on a pay-per-call basis for different verticals. Some of these verticals like insurance and debt settlement agencies have had an ugly reputation in terms of safeguarding caller security. PingCall has developed an AI-led interactive Voice Response that also safeguards user privacy by using Voice Biometrics. According to the experts, there was a 65-92% decline in 3 different verticals, namely insurance, debt & mortgage, and finance.

Increased Fraud Awareness amongst users and Agencies

PingCall experts also shared the increased awareness found amongst all stakeholders towards phone call frauds. They commented, “Agencies today are much more concerned about user experience. Users also feel strongly about keeping their information private while receiving the services that they require.” PingCall has managed to fulfill both these requirements through an efficient cloud led personalized lead strategy. So for more call us@+1-(855) 239-XXXX or visit at website:http://www.pingcall.com/