Develop the knowledge and skill required to conduct a full audit of an organization’s Quality Management System (QMS) to ISO 9001:2015.

Gain the confidence to effectively audit a QMS in accordance with internationally recognized best practice techniques. Demonstrate your commitment to quality by transforming existing auditor skills to ISO 9001:2015. Consolidate your expertise with the latest developments and contribute to the continuous improvement of the business.

You’ll grasp the key principles and practices of effective QMS audits in line with ISO 9001:2015 “Guidelines for auditing management systems”. Using a step-by-step approach, you’ll be guided through the entire audit process from initiation to follow-up. Also you’ll gain the knowledge and skills required to undertake and lead a successful management systems audit. Learn to describe the purpose of an ISO 9001:2015 QMS audit and satisfy third-party certification. You’ll acquire the skills to plan, conduct, report and follow up a QMS audit that establishes conformity and enhances overall organizational performance.

Course Contents

QMS Auditor/Lead Auditor certification & Exemplar Global Registration Scheme

Annex SL framework

Structure & Overview of ISO 9001:2015

Changes in ISO 9001:2015 as a result of adoption of Annex SL

Quality Management Principles

Audit definition/types/principles

ISO 19011 Vs ISO 17021

Audit Planning & preparation

Audit Tools & Techniques

Audit Performance

Recording & Reporting Non Conformities

Audit report preparation

Corrective Action & audit follow-up

Surveillance audits

Continuous Assessment exercises & feedback

Syndicate & role play exercises & feedback

Written Examination