Description
Agents working in call centers or customer service typically wear headsets that were developed to be cozy and help with effortless communication for a prolonged amount of time. Noise-canceling microphones can be found in these headsets to ensure that users will hear them properly and block out background noise. As agents can use these headsets for extended periods, comfort is also quite essential. Popular options for worker headsets include those made intended for use in contact centers and client service by companies like Quantum, Sennheiser, and Logitech. Adjustable headbands, padded ear cups, and inbuilt controls to improve call management are usual characteristics in these headsets.
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